Administration Officer / Appointment Setter
We're currently looking for an energetic, positive and organised person to join a team on a Part-time basis with potential to Full-Time. Based in Tullamarine office, you will join an experienced, professional and friendly customer service team.
About the Role
* Triage inbound calls for our sales and support teams
* Data input in CRM system
* Processing of sales and installation paperwork as required
* Booking installs and service work with customers
* Your personality will delight customers on every call
* Great verbal communicator, experienced in dealing with customers on the phone
* Enthusiastic, proactive, and the ability to multi-task and meet deadlines
* Resilient and calm under pressure
* Exceptional organisational and administrative skills
* The ability to operate within a team and autonomously
* Strong customer service skills andattention to detail
* Experience with CRM softwareis not essential but will be highly regarded
* Prior experience in the solar industry preferred but not essential
If you are experienced in dealing with customers over the phone, you are interested in this role, and are available, Monday to Friday – please apply now as we are starting interviews immediately.
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