We are seeking a highly motivated and experienced Medical Secretary/PA – ideally with a background in specialist settings - to join our established administration team, to provide exceptional support to our ENT Surgeons.
Start date: Immediate start available for handover with the incumbent PA
Hours: Monday – Friday 9am-5pm
Location: Onsite at Richmond headquarters + 1 x Mount Waverley consulting per week (Parking availabe at both locations; close to public transport and travel arrangements available for Mt Waverley if required)
Melbourne ENT Group is a very busy specialist practice which supports 8 Surgeons. Your role will be to provide proactive, dedicated support to 2 of our young surgeons. Their practices are growing and so we're keen to have a team member who is excited about the opportunity to be involved in this exciting phase of MEG's development.
Key Responsibilities:
• Extensive diary management and patient bookings
• Providing professional and sensitive service to a wide variety of patient groups
• Managing patient queries and running consulting sessions
• Coordinating theatre bookings and liaising with hospitals and anaesthetists, as well as surgical billing and debt recovery as required
• Preparing and processing medical documentation (referrals, reports, correspondence, consent forms, High Cost Drug forms, liaison with the Cochlear team as required)
• Diligent and enthusiastic approach to work with high attention to detail, time management and multi-tasking ability
• Ability to work collaboratively within a broader team
Essential Criteria:
• Proven experience as a specialist Medical Secretary/PA
• Calendar organisational skills and proactive approach to tasks are paramount
• Energetic and friendly disposition
• Reliable and punctual work commitment
• Excellent communication (written and verbal) and interpersonal skills with the ability to liaise effectively with patients, medical professionals, peers and stakeholders
• Ability to work autonomously and in a team environment, with demonstration of problem solving and initiative where appropriate
• Exercise discretion, integrity and sensitivity to the needs of our patient groups
What we offer:
This is an opportunity to be part of an established and growing business that respects and values your skills and experience. You'll be joining a supportive, stable, friendly, collaborative team who are inclusive and high-functioning, and most of all genuinely fun to work alongside of.
What now?
If this role sounds like the one you've been looking for, please apply now with your CV & Cover letter.