Job Opportunity:
We are currently seeking a skilled and experienced Debt Recovery Specialist to join our team. In this role, you will be responsible for managing debt collections, negotiating payment plans with clients, and maintaining accurate records of all communication and account status.
Key Responsibilities:
* Manage debt recovery processes, including contacting clients via phone, email, or mail to request payment for overdue invoices.
* Negotiate payment plans and settlements with clients, balancing their financial situation with the company's need for timely payments.
* Maintain accurate records of all communication, payment arrangements, and account status in the company's debt management system.
* Address customer disputes related to billing, service charges, or payment issues, and escalate matters when necessary to management or the legal team.
* Identify accounts that require further escalation and work closely to initiate recovery measures.
Requirements:
To succeed in this role, you will need:
* A minimum of 1 year's experience in a similar role.
* Excellent communication skills.
* Intermediate excel skills.
* The ability to work effectively in a team environment.
Benefits:
This is a part-time role, working 2 days per week (6 hours per day), with opportunities to extend. The hourly rate is competitive, and parking is available on site.
How to Apply:
If you feel like you have the necessary experience and skills, please submit your resume by clicking the 'Apply Now' button below.