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Administration officer

Melbourne
The Royal Children's Hospital
Administration Employee
Posted: 29 March
Offer description

Overview

The Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive". RCH is a cornerstone member of the Melbourne Children's Campus, partnering with the Murdoch Children's Research Institute, the University of Melbourne Department of Paediatrics and the Royal Children's Hospital Foundation. Established in 1870, RCH has cared for the children and young people of Victoria for more than 150 years. It provides a full range of paediatric and adolescent health services, as well as tertiary and quaternary care for the most critically ill and medically complex patients across Victoria, Tasmania, southern NSW and other states around Australia and overseas. The hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, RCH records over 300,000 specialist clinic appointments, 90,000 emergency department presentations and 20,000 elective surgeries. RCH is committed to the Child Safe Standards and to a positive culture through its Compact.

About The Role

This is a Full‐Time fixed‐term (maternity leave cover) position at 80 hours per fortnight (1.0 FTE) within the Medical Imaging Department until 21 May 2027. The role is classified at AO21 – Administration Officer Grade 2 Level 1 under Award 10 – Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021‐2025. We are seeking a highly enthusiastic, team‐oriented and experienced Administrator to join the Clerical Team.

Responsibilities

* Coordinate and manage patient bookings for Medical Imaging, including X‐Ray, Ultrasound, Computed Tomography (CT), Fluoroscopy, Nuclear Medicine, Magnetic Resonance Imaging (MRI) and Magnetic Resonance Positron Emission Tomography (MR PET).
* Work as part of a clerical team that rotates through front reception and a back‐of‐house clerical office.
* Make patient bookings and complete general administrative tasks to ensure timely access to medical care for RCH patients.
* Answer telephone and email enquiries.
* Distribute reports and imaging to external referring clinicians.
* Electronically import and export imaging data.

Skills and Experience

* Experience using health computer applications including referral management systems, electronic medical records and patient demographic systems.
* Demonstrated experience in a dynamic, fast‐paced administration role preferably within the health sector.
* Demonstrated commitment to providing quality service to patients and families.

What We Offer

* Salary packaging.
* Discounted on‐site car parking.
* Ability to join Fitness Passport – an extensive choice of fitness facilities.

Other Requirements

* Current National Criminal Record Check, or willingness to obtain one.
* Valid Working with Children Check.
* Compliance with RCH's "Staff Immunisation – Prevention of Vaccine‐Preventable Diseases" procedure.

Application Process

To apply, submit a resume and a tailored cover letter outlining your skills, experience and suitability for the position in line with the requirements of the position description. Shortlisting will commence immediately; we encourage you to apply promptly.

Applications close 20 April 2026.

Why Work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through its Compact. We offer the opportunity to work in world‐class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city. Staff benefits include discounted parking, salary packaging and an award‐winning health and wellbeing program.

RCH is committed to a diverse and inclusive workforce and encourages applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members of the LGBTQI community and people with disability.

All employees must be vaccinated against Influenza annually for Category A and B roles, unless a medical exception is accepted by the RCH. Employers are required to provide the Australian Government Immunisation History Statement and comply with any direction to be vaccinated against other diseases. Employment offers are conditional on successful completion of background checks, including reference checks.

Ready to Join?

Apply online by clicking the "Apply" button.

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