Administrative Assistant - Neuroimmunology
1. Permanent Full-Time
2. Box Hill Hospital
3. $58, - $66, (paid pro rata)
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.
About the role
An exciting opportunity exists within the Neurosciences department for an Administrative Assistant to work as integral part of a multidisciplinary team, ensuring coordination of administrative functions within the service and contributing to the development and daily duties of the Neuroimmunology service. The Neurosciences department fosters a collaborative and compassionate team approach and is therefore seeking an individual who will enjoy working in this environment to achieve great patient outcomes and a great patient experience.
The Neuroimmunology Administrative Assistant will ensure the smooth running of the service by:
4. Responding to patient emails and telephone calls with regard to outpatient appointments and administrative requests such as scripts, letters and test requests
5. Liaising with MS Nurses and Neurologists with regard to clinical concerns from patients.
6. Communicating and liaising with other departments such as Medical Imaging and Pathology for tests and results when required
7. Booking and/or rescheduling clinic appointments utilising relevant administrative and hospital systems
8. Ensuring professional and respectful attention to the needs of patients, visitors and other staff.
About you
To be successful in this role you will possess:
9. Experience as an organised and flexible administrative assistant with excellent customer service
10. Well developed organisational and time management skills
11. Demonstrated ability to manage, review, develop and maintain office systems procedures
12. Highly proficient computer literacy with standard Microsoft programs, particularly Excel
13. Demonstrated ability to work autonomously and within a team with sound prioritisation skills
14. Initiative to drive change and improve service delivery.
Please refer to the attached position description for further details of the role.
Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range !
15. Diverse and engaging career opportunities
16. Friendly & supportive team
17. Flexible working hours
18. Salary packaging options
19. Career progression in our teaching hospitals
Next Steps
If you believe you have the ability to make a difference in this rewarding industry, apply today!
Please note:
20. All applications must be submitted online via E-Mercury
21. All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.
22. You must have Australian work rights to apply for this position.
23. Recruitment agency applications will not be accepted.
Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.
Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.
Aboriginal and Torres Strait Islander peoples, women, those from the LGBTIQ+ community, people living with disability and those from a culturally and linguistically diverse background, are strongly encouraged to apply. Those seeking support in submitting an application are welcome to contact the hiring manager listed or feel free to contact the .
Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day
**Please note applications will be screened upon receipt and advertising may close prior to the closing date.**