**Alfred Health**
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community-based services.
- **Permanent - Full Time**:
- ** Full Time 80rs/fortnight - (2:30pm - 11:00pm) + ADO**:
- ** Classification code : HS1**:
- ** Alfred location**:
- ** Staff benefits**
**THE DEPARTMENT**
The Alfred Health Outpatients Program is responsible for the delivery of a number of non-admitted services across the organisation as well as several services that support the delivery of clinical care, including Specialist Consulting Clinics, The Alfred Transit Lounge, GP Liaison Service, Health Information Service and the Referral In service.
**THE ROLE**
The Alfred Hospital computer based switchboard is a busy 24 hour service that handles over 3,000 calls per day. It also provides an after hour service to Caulfield Hospital.
The successful applicant will be responsible for handling telephone calls from external and internal customers, whilst ensuring that all calls are answered in a timely fashion.
The successful applicant must demonstrate excellent, clear and effective communication skills. The ability to prioritise tasks, assist with shift coverages where required, promote and maintain good customer relations, professional behaviour and team spirit is required.
**SKILLS AND EXPERIENCE**
- Higher School Certificate/Victorian Certificate of Education.
- Previous clerical and switchboard experience, preferably in a Hospital environment.
- Highly developed organisational, communication and interpersonal skills.
B**ENEFITS**
- Access to Salary Packaging and Novated Leasing
- Wellbeing initiatives in addition to discounted health insurance
- On-site child care centre
- Discounted on-site car parking
- On-site gymnasium
If this opportunity sounds like it is for you, click the **APPLY** button, including your resume and cover letter.
**For a confidential discussion please contact Kristina Janus (Switchboard Team Leader) on 9076 2439**
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In compliance with the Victorian Chief Health Officer's Mandatory Vaccination Directions, all Alfred health employees must be vaccinated against COVID-19 with TGA approved vaccine and must have evidence of their vaccination status.
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- Health insurance