Permanent full time position
- Award winning and growing company!
- Incredible South Yarra location
**Come and join Australia's most open-minded lender, Bizcap!**
We believe that Australian small businesses should have fast access to the capital they need to grow, even if they don't have the 'perfect credit score'.
We're Australia's most open-minded lender and proud to provide Australian small businesses with loans from $5K-$2mil within 3 hours!
We know people are our most valuable asset and we're actively looking for great people to join our team, add value, make an impact and most importantly love what they do!
**Awards & Recognition**:
2020 Finalist - Fintech Australia: Emerging Fintech Organisation of the Year
2020 Finalist - Fintech Australia: Excellence in Business Lending
2020 Finalist - My Business: Fintech Business of the Year
2021 Finalist - Fintech Australia: Employee Culture and Diversity
**ABOUT THE ROLE**:
Bizcap, a leading Australian financial services company, is on the lookout for a dynamic, results-driven
**Recoveries Team Leader** to take charge of our skilled team of recovery professionals. If you have a proven track record in debt collections, a passion for supporting businesses, and the ability to motivate a high-performing team, we want to hear from you!
Join us and play a pivotal role in helping businesses thrive while maintaining strong client relationships.
**YOU WILL BE RESPONSIBLE FOR**:
- Design and execute innovative collection strategies that expedite payments and cultivate positive rapport with debtors.
- Expertly guide the collections team, delegating tasks, setting ambitious targets, and delivering tailored training to optimise performance.
- Meticulously maintain debtor records, ensuring all contact information, payment history, and communication is up to date.
- Regularly assess team performance, offering constructive feedback and guidance for continuous improvement.
- Communicate professionally and empathetically with debtors, negotiating realistic payment plans and addressing any concerns.
- Stay current on collections regulations and compliance requirements, ensuring the team's adherence to industry standards.
- Provide comprehensive performance reports to senior management, showcasing essential metrics such as collection rates, aging reports, and customer satisfaction.
**ABOUT YOU**:
- Demonstrated experience as a collections team leader with a history of exceeding targets and managing high-performing teams.
- Exceptional communication, negotiation, and conflict resolution skills.
- Comprehensive knowledge of collections regulations and compliance requirements.
- Proficient in data analysis, trend identification, and offering actionable feedback for team improvement.
- Outstanding organisational and leadership abilities, with a knack for multitasking and prioritising effectively.
**ABOUT THE BENEFITS**:
- A competitive salary and advantages package on offer.
- An opportunity to join a company committed to fostering a supportive, growth-focused environment.
- Be part of an epic culture, office and people who genuinely play as a part of a team
- Weekly company lunches and social events
- Great work-life balance
If you're a proactive and experienced collections team leader eager to make a real impact, we invite you to join the Bizcap family and
**APPLY NOW!
đ Recoveries Team Lead
đą Wall Street
đ Melbourne