* Location: Joan Kirner Women's & Children's – Sunshine Hospital
* Employment Type: Full-Time, Ongoing
* Salary: Admin Grade 5 + Superannuation + Salary Packaging
About the role
This role works collaboratively with the Operations Manager and Performance and Data Management Team and the team more broadly across maternity, gynaecology, neonatal and paediatric services to ensure all specialist clinics administrative workforce, functions, systems and processes are delivered in an efficient and effective manner.
Key responsibilities
* Provide leadership of administrative service delivery across the division, ensuring high quality, client-centred services aligned to the "Best Care" Framework
* Lead and deliver strategic priorities and service improvement initiatives, in partnership with the Operations Manager and relevant stakeholders
* Act as the primary escalation point for complex operational and administrative issues, ensuring timely resolution with minimal disruption to service delivery
About you
* A business/office qualification and/or substantial relevant experience in health administration leadership
* Extensive experience in health service administration within a complex clinical environment
* Demonstrated ability to lead, supervise and hold staff accountable, including performance and capability development
* Sound understanding of rostering principles, workforce planning, and service continuity requirements
Compensation and benefits
* Competitive salary packages aligned with market standards.
* Health and wellbeing programs, including flexible work arrangements.
* Scholarships and grants to support continuous learning journey.
Learning and development opportunities
* Access the Western Health Learning Academy (WHA) for personalised learning pathways.
* Professional growth programs, including postgraduate studies and clinical education.
* Mentorship and career support.
Click here for the Position Description.
If you're passionate about delivering exceptional administrative leadership, building strong team culture, and supporting high‐quality service delivery, we'd love to hear from you. Simply click on the "apply" button and follow the prompts.
If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.
Closing date: 11:59pm on 8 May 2026.
Enquiries: For further information about this role, contact Kathleen Murphy via Kathleen.Murphy@wh.org.au.
Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.
Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.
All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).
Western Health is committed to the psychosocial safety of all applicants and employees.
Western Health does not accept unsolicited resumes/applications from recruitment agencies.
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