Rostering & Administration Officer
Position: Rostering & Administration OfficerEmployment Type: Permanent (Full-time/Part-time)Location: Melbourne
About 1st Care Community
1st Care Community has been delivering in-home care services for over nine years in Brisbane and the Gold Coast, supporting more than 450 clients and their families.
We are expanding into Melbourne and are seeking motivated team members to help us deliver high-quality care.
Role Overview
The Rostering & Administration Officer plays a key role in supporting our clients and care staff by:
Managing and coordinating staff rosters to meet clients' care needs efficiently
Liaising with Care Partners to ensure client wellbeing and satisfaction
Ensuring compliance with company policies, care standards, and relevant legislation
Providing general administrative support to the office to ensure smooth operations
Key Responsibilities
Develop and maintain rosters that align with client requirements and staff availability
Communicate with Care Partners regarding schedule changes, client needs, and care plans
Monitor and follow up on staff compliance with mandatory training, vaccination, and other regulatory requirements
Assist in onboarding new staff and maintaining accurate records
Support day-to-day office operations, including handling queries, documentation, and reporting
Requirements
Relevant qualifications in administration and/or rostering of shift workers
Minimum two years' experience in home care or a similar industry
Excellent organisational and communication skills
Strong attention to detail and ability to manage multiple tasks simultaneously
Knowledge of aged care compliance standards is preferred
A second language (e.g., Greek) is a plus
National Police Certificate, vaccination records, current driver's license, and comprehensive car insurance
Support with professional development
Opportunity to be part of a growing team in Melbourne
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