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Operations assistant

Melbourne
Svitzer
Operations Assistant
Posted: 14 March
Offer description

Overview

With over 190 years of maritime experience, Svitzer is a global leader in towage and marine services. Our shore-based teams keep everything running smoothly in every port across Australia and Papua New Guinea. When you join Svitzer, you join a team built on trust, purpose, and a commitment to doing things right. We're looking for an Operations Assistant to join our team in Port Melbourne on a permanent basis.

How You'll Make a Difference

This is a hands-on leadership role at the centre of our operations—your ability to coordinate crews, manage day-to-day schedules, and respond to operational challenges will make a real difference. You'll be the go-to for ensuring vessels are resourced, supported, and running to plan. Working alongside the Port Manager and leading the frontline, you'll help shape a safe, reliable, and high-performing operation across our VIC ports. This role is ideal for someone who is highly organised, reliable, and able to build relationships with colleagues and stakeholders alike.

Responsibilities

* Acting as the main point of contact for crew regarding operational administration and general support.
* Monitoring and maintaining compliance with crew certifications, inductions, and training requirements.
* Supporting the onboarding of new crew, including arranging PPE and verifying completion of all required inductions and documentation for site access.
* Managing site vehicle needs, including novated lease arrangements and fuel card coordination.
* Preparing and reviewing crew timesheets to support accurate and timely payroll processing.
* Scheduling and coordinating meetings, events, and site visits for operational staff and stakeholders.
* Maintaining stock levels of office supplies, stationery, and other operational support materials.
* Processing purchase orders and ensuring accurate invoice coding and tracking.

What You'll Bring

* Previous experience in administrative or operational support roles; experience in resource or crew scheduling is an advantage, as is familiarity with the maritime industry.
* Strong organisational skills with the ability to prioritise tasks, meet deadlines, and stay focused in a fast-paced environment.
* A high level of attention to detail and accuracy across all aspects of your work.
* Confidence in interpreting and following operational procedures and processes.
* A personable, approachable nature—enjoy building relationships and supporting a cohesive, collaborative team environment.
* Solid computer literacy, including experience with Microsoft Office and business systems; exposure to platforms like Workday, Sertica, or accounting programs will be highly regarded.
* The ability to handle confidential and sensitive information with discretion and professionalism.
* A proactive attitude, willingness to learn, and a commitment to contributing to a safe and efficient workplace.

Building a Diverse Workplace

We value the diversity of our talent and strive to recruit the best person for the job. Diversity in all its forms is welcome, including gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a strength for building high-performing teams. If you don't meet every qualification, we encourage you to apply anyway—you may be just the right candidate for this or other roles.

How To Apply

To apply for this role, please click on the "Apply Now" button and create a Candidate Home to manage your applications.

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