OverviewSupport & Recovery Principal - Injury & CompensationTelstra, a global Aussie brand, aims to build a connected future and deliver the best network and technology.
The role focuses on leading strategic initiatives to optimise Telstra's Workers Compensation insurance portfolio and delivering high-quality claims, injury prevention, and recovery services.
The role reports to the Safety, Security & Wellbeing Executive and requires building a high-performing team culture, aligning operational and strategic activities with employee value and financial objectives.What You'll DoLead, coach, and mentor a team of specialists to provide expert advice to Telstra's business leaders on health management, rehabilitation, and compensation services.Empower the team to interpret and implement relevant regulatory and compliance standards, processes, and frameworks.Develop and execute strategic and innovative insurance, claims, and recovery solutions to minimise loss.Engage and influence a diverse group of stakeholders to promote accountability and action.Collaborate across Telstra to ensure consistent application of systems, policies, and procedures.Lead programs delivering best-practice health management, rehabilitation, and compensation services.Develop and deliver strategies with the business to address emerging health, rehabilitation, and claims risks.Ensure compliance with licence, regulatory, and legal obligations under the SRC Act.Optimise and manage Telstra's Workers Compensation insurance portfolio.Drive continuous improvement in health management, rehabilitation, and compensation performance.Contribute to health promotion campaigns to enhance wellbeing and safety for employees and delivery partners.Manage budget, operational resourcing, prioritisation, and execution of all programs within the Support & Recovery team.Contribute to Board and operational reporting with timely, accurate communications to stakeholders.As a key leader within the SSW leadership team, promote cross-functional collaboration and a culture of safety, care, and continuous improvement.Location: Melbourne or Sydney (flexible).
About YouTo be successful, you'll need:Tertiary qualifications in health, safety, HR, or other relevant discipline.Strong experience managing a workers compensation team in a large, complex organisation.Expert knowledge of interpretation and application of workers' compensation legislation.Experience developing and executing annual plans.Proven ability to partner with and influence senior stakeholders.Broad knowledge of commercial, technical, and legal Workers' Comp issues.Experience dealing with complex Workers' Comp issues and proactive early response environments.Previous experience in self-insurance in Commonwealth preferred.What We OfferWe offer a range of great benefits, including:Performance-related payAccess to thousands of learning programsGlobal presence across 22 countries with opportunities to work where we do businessPurchased annual leave schemeAdditional Telstra day offAdditional 30% off Telstra products and servicesToolkit provided (laptop + mobile phone + plan)Interested?
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If this opportunity sounds like a perfect fit for you, we'd encourage you to apply.Seniority levelEntry levelEmployment typeFull-timeJob functionHuman ResourcesIndustriesHuman Resources Services
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