Office Administrator ( Mandarin and English speaking )
About the role
Lotus Packaging is seeking a talented Office Administrator fluent in both Mandarin and English to join our dynamic team in Blackburn, Victoria. This full-time position will be responsible for providing exceptional customer service and administrative support to our valued clients.
What you'll be doing
Liaising with clients via phone, email and in-person to address inquiries and resolve issues in a professional and timely manner
Maintaining detailed client records and documentation
Assisting with the processing of client orders and transactions
Providing administrative support, including filing, data entry and general office duties
Collaborating with cross-functional teams to ensure seamless customer experiences
Identifying opportunities to improve processes and enhance client satisfaction
What we\'re looking for
Excellent verbal and written communication skills in both Mandarin and English
Robust administrative and organisational abilities with attention to detail
Proven experience in a customer service or client-facing role
Familiarity with office equipment and software applications
Commitment to providing exceptional client service
Ability to work independently and as part of a team
What we offer
At Lotus Packaging, we value our employees and strive to provide a rewarding and supportive work environment. In addition to a competitive salary, we offer a range of benefits including opportunities for professional development, flexible work arrangements, and a collaborative company culture.
About us
Lotus Packaging is a leading provider of high-quality packaging solutions for a diverse range of industries. With over 40 years of experience, we are committed to delivering creative products and exceptional customer service. Our team of dedicated professionals is passionate about helping our clients succeed, and we take pride in our reputation for excellence.
If you are an enthusiastic, customer-focused individual with a strong command of Mandarin and English, we encourage you to apply for this exciting chance. Click the "Apply Now" button to submit your application.
J-18808-Ljbffr
📌 Office Administrator Mandarin And English Speaking Melbourne
🏢 Lotus packaging
📍 Melbourne