Senior Debt Recovery Specialist
This role plays a pivotal part in our Credit Control team, being an integral component of our Finance Team at the national level.
Main Responsibilities:
* Leading a team of Credit Controllers to provide strong leadership and coaching.
* Reviewing processes and policies with the Senior Business Performance Manager to implement improvements.
* Collaborating with the Business Performance Manager to enforce the National Credit Policy and ensure compliance.
* Oversight of outstanding debtors and continuous improvement of debtor collection processes.
* Engaging proactively with partners, managers, and external clients to achieve monthly collection targets.
* Preparation and delivery of timely reports to partners and managers for efficient debtor ledger management.
* Distribution of invoices and statements via email, including managing exceptions.
* Effective management of client disputes and repayment plans.
* Implementation of credit control policies, including the 'Stop Work Policy' for debts exceeding 90 days.
Required Skills and Qualifications:
* Prior experience in a professional services setting, ideally in a similar position.
* Intrinsic motivation and results-driven mindset, adept at building relationships across all levels.
* Knowledge of relevant financial regulations and compliance requirements.
* Strong time management, organisational skills, and ability to work autonomously or collaboratively in a dynamic environment.
* A relevant diploma or equivalent professional experience.