JOB ID: ****
EXPERIENCED MEDICAL SECRETARY
PERMANENT POSITION (2 DAYS PER WEEK)
EAST MELBOURNE
Our client is seeking a great team player, with proven experience in medical rooms, to provide high-quality patient service and administrative support to a group of specialist Ophthalmologists.
As the Medical Secretary, you will primarily be the first point of contact, and as such, must have a genuine desire to provide high-quality service, and possess excellent communication skills, as you liaise with patients, referring practitioners and other stakeholders.
The primary responsibility is to provide timely, friendly and professional administration services, patient-focused care and efficient operation of the Practice.
This exciting role requires a hands-on approach to customer service, attention to detail, excellent telephone manner, flexibility, a good level of computer literacy and the ability to work in a fast-paced environment, ensuring every day will be stimulating and never boring.
The role is offered on a permanent basis, working part-time hours (2 days per week), on Monday and Tuesday, between 8.00 am to 5.00 pm (7.5 hours per day), working on the city fringe adjacent to The Fitzroy Gardens, travelling to work will be a breeze with all forms of public transport within easy access.
Duties include:
Front-of-house reception
Answering telephone enquiries
Handling patient enquiries
Responding to emails
Medical Audiotyping
Invoicing and receipting patients
Appointment scheduling and confirmation
Sending (emailing) new patient letters / registration forms
Sending (texting, emailing) recall letters
Use of medical software Zedmed – almost a paperless office
Scanning of documents
Providing patients quotes for surgery (happy to train)
Essential Criteria:
Previous medical experience ideally in Ophthalmology
Use of medical software package (Zedmed would be a bonus)
Flexible to work additional days in times of heavier demand
Work well within a busy team environment
Professional and polite manner
Caring for the patients' needs
Attention to detail
Solid keyboard skills
Previously processed patient accounts – understanding billing codes etc.
Our client is proactive in ensuring that all staff are happy in their role, which ensures optimum team performance at all times.
Training programs and regular meetings are also offered to staff.
An immediate start is available—a competitive salary on offer.
Please quote reference number **** when enquiring.
Apply now:
Click below to apply for this position
Apply Now
DOCTORS SECRETARIAL AGENCY
Visitdsagency.com.au for more listings
T :
E :
Like us on Instagram @dsagency_kew
#J-*****-Ljbffr