Join a highly regarded provider of recovieries and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders.
What's in it for you
A strong focus on your development and progression with a range of internal promotion opportunities in a growing organisation
Friendly and supportive team environment with team and social events
Benefit from the leadership team's wealth of knowledge and experience and their desire to see you succeed
Supportive and and friendly team culture with a range of social events and benefits
About the Role
You'll join a team dedicated to assessing, negotiating, and arranging of motor claims recoveries, providing an end-to-end service for customers and internal stakeholders. In this role, your responsibilities would include:
Assess and determine claims liability in the context of motor insurance claims
Utilise relevent documentation to make a fair determination of the liable amount for the at-fault insurer
Negotiate with insurers to obatin accurate and fair recovery of monies in a timely mannner
Interpret and review related documentation including assessment reports, repair estimates and invoices
Maintain clear correspondence with all internal and external stakeholders
Monitor the collection of monies and track payment of relevent funds
Working hours for this position are 8.30am-5pm Mon-Fri. This position requires you in the office 4 days a week.
What You Will Bring
2+ years experience in recoveries, insurance claims, or a financial services environment
Experience in negotiation or investigations is highly desirable
High level attention to detail and ability to follow processes and procedures
Excellent verbal and written communication skills
Strong desire to provide a positive outcome for the customer and service their needs
Next steps
If you think you are the right person for this role and are excited to join a team making a positive impact while engaging in fantastic opportunities for growth and development then please apply now. Alternatively, please feel free to contact Chris Harrison - Senior Consultant at ******
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
recoveries, collections, debt collection, claims, insurance, insurance claims, financial services, banking, superannuation, negotiation, recoveries Specialist, call centre, customer service, contact cente
qualifications
Insurance
recoveries
or financial services experience
education
Secondary School/High School