* Great Location - Close to Eastlink
* Supportive Team Environment
* Permanent role
Are you a motivated and passionate Administration Officer looking to step into a rewarding career opportunity?
About us
Knox Private Hospital is one of the largest private hospitals in Victoria, caring for over 1.2 million people across Melbourne's east and outer east.
We have a 24/7 Emergency Department, covering a full range of medical and surgical specialty areas, including highly complex surgeries. Backed by the latest technology and expertise, we offer 15 theatres, including a hybrid theatre, diagnostic cardiology, two cardiac cath labs and capabilities for cardiothoracic surgery, orthopaedics, neurosurgery, urology and more.
All supported by the expanded coronary care unit and intensive care unit. Our expert care team of surgeons, specialist doctors, dedicated nurses and other professionals will ensure that your experience is the best it can be.
Our Emergency Department Administration Officers provide outstanding customer care to patients and their families. This is a great role for experienced and patient care focused individuals who are wanting to achieve work-life balance and a dynamic career in Healthcare.
As an Emergency Department Administration Officer your responsibilities will include:
* Greet all customers
* Handle enquires with a friendly and professional manner
* Manage a busy Emergency Department reception desk
* Answer and redirect calls
* Prepare admission paperwork
* Perform Health Fund Checks as required
* Ability to work in Fast paced environment
* Manage the collection of Emergency Department deposits, Health fund Excess/ co-payments and out of pocket fees
* Coordinate with staff from other departments
* Maintain accurate and timely patient information data collection and processing of medical records
Essential Criteria:
* Experience in an acute patient focused Healthcare facility/Hospital
* Excellent interpersonal and communication skills
* Highly developed organizational skills with the ability to prioritize tasks and meet deadlines in a fast paced environment
* Strong attention to detail
* Works well independently and within a team
* Experience in MS Office (Outlook, Word, and Excel)
* Flexible to work a variety of shifts- 7-day rotating rosters
* WebPas Hospital system experience (desired)
Why Healthscope?
We care about your career at Healthscope.
No matter where you go within our community of care, you'll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.
Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.
Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.
Come and be the difference in our patient's lives.
Applications close: 20/02/26