4 days, 30 hours per week, ongoing role based in Tullamarine
- Working with a highly regarded organisation
- Competitive remuneration + Additional benefits
**About you**
You are a process driven and solution focused Administrator with a passion for providing exceptional customer service. You have excellent problem-solving abilities, strong organisational skills, and enjoy working in a fast-paced complex environment. You are flexible and adaptable and enjoy building strong relationships to provide the best possible outcomes. You demonstrate exceptional moral values in all that you do.
**The Opportunity**
- To be successful for this role, you will have:_
- A Valid Victorian Drivers Licence
- Cert IV in Business Administration (desirable)
- Experience in a similar roster administration role
- Experienced at dealing with conflicting priorities and proven ability to work to a timeframe and meet deadlines.
- Strong administration skills with sound planning, organising and monitoring skills
- Well-developed interpersonal skills, strong verbal and written communication skills
- Strong customer service focus
- Well-developed negotiation, problem solving and decision-making skills
- High level of accuracy and attention to detail.
- Able to demonstrate initiative and work autonomously on a variety of tasks
- Ability to work flexible hours
- Intermediate Microsoft Office skills - in particular Excel skills
- Ability to adapt and implement change**About Us**
We provide personal support to members of the community, to help them access a wide range of Government services, health insurance and public transport information, improve road safety and interpreter services. We provide an exceptional level of customer care across Australia and New Zealand to make a positive difference to people's lives every day.
**Join Us**
- Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter._
- NOTE: Google Chrome is the preferred browser to access Serco careers website._