About the RoleThis role has become available due to internal promotions.
Reporting to an approachable and supportive Operations Manager, you will add incredible value through:Actioning tasks that come through multiple generic inboxes and phone calls e.g. assisting with move-in requests and general enquiries.Supporting and contributing your ideas with the implementation of process improvements.First point of contact for general and phone enquiries.Collaborate with key stakeholders, including building managers, contractors and our internal team to ensure seamless communication and executionKeep key systems up to date and maintain accurate data entry.About YouYou will have a background in customer service or administration and are looking to enter the corporate world.Juggling multiple priorities and deadlines does not phase you.You possess the ability to produce accurate, error free work thanks to your methodical, systematic approach to completing tasks.Most important is that you empathise and put yourself in your customers' shoes.Communicating delays or roadblocks or following up on emails and phone calls is second nature to you.You keep everyone informed of the next steps and what is going on.Why You Want to Work HereYou will enjoy in-depth training and monthly 1:1s to support your professional development.Direct training and support from the incumbentCareer development towards a future pathway as an Owners Corporation Manager (or Assistant), within operations, new business, insurance, compliance, or finance.Be part of a tight-knit group who are down to earth and look out for one another.You will be coming on board at a time of growth with plenty of work to sink your teeth into and supported by a team that take their work seriously but not themselves.Once fully trained you will have the option to work in the office 3 day and from home 2 days per weekSelection CriteriaTo be successful for this incredible prospect you must have the following:Experience within a customer service, retail, or administration-based role.Experience in Owners Corporation or Property Management is desirable but not essential.A hunger to learn and develop your skills and career.Proficiency with Microsoft Office SuiteWhat NextIf this opportunity sounds like the right one for you, please submit your application now by providing your resume with a cover letter detailing why you think you are the right person for the role.Respectfully and regretfully, only successful candidates will be notified.Only those with unrestricted work rights in Australia need apply.Job InsightsYour application will include the following questions: Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
How much notice are you required to give your current employer?
What can I earn as an Operations Assistant
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📌 Operations Assistant (Entry Level)
🏢 Tideways
📍 Melbourne