Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Customer administration officer

Melbourne
Royal Freemasons LTD
Administration Employee
Posted: 25 June
Offer description

Prahran, VIC


Are you ready for a career with more meaning?


At Royal Freemasons, you can make a positive impact in the lives of older people every day. Experience the rewards of making a difference through compassion and care.


What's in it for you?

* Tax-free salary packaging to increase your income
* Dining and accommodation benefits with Access pay
* A rewarding role where you truly make a difference
* Lead non-for-profit aged care provider


Roster


Week 1: Monday, Tuesday, Wednesday 0900-1700

Week 2: Monday, Tuesday, Wednesday 0900-1700


Key Requirements

* First point of contact for customers, greet and assist visitors
* Demonstrate a customer focus to internal and external customers
* Maintain confidentiality of employees, residents, prospective residents, and families
* Ensure proper storage and archiving of records
* Answer all incoming calls and respond to inquiries
* Assist with rostering staff using TimeTarget software
* Support recruitment and HR administration


Skills and Experience

* Experience in providing excellent customer service
* High level of computer literacy with aged care software and MS Office
* Excellent communication, problem-solving, and resolution skills
* Enthusiastic, energetic, inquisitive, with initiative and innovative thinking
* Warm, uplifting personality capable of relating to older people
* Excellent personal presentation
* Minimum 3 years of similar role experience


Benefits

* Flexible working arrangements
* Salary sacrifice of up to $15,900 (tax-free)
* Opportunities for further learning and career development
* Paid study leave
* Additional benefits available on our website

As part of your application, pre-employment checks will be required.


Pre-employment Checks

* NDIS Worker Screening Check (includes Australian Federal Police Check)

Royal Freemasons is an NDIS approved provider. All employees, contractors, labor hire, and volunteers must have a completed NDIS check.


Mandatory Vaccines


All aged care workers are encouraged to be vaccinated against Covid-19 (3 doses) and influenza. Proof of Covid-19 vaccination must be provided prior to commencement.


Note to Recruitment Agencies


Recruitment agencies are kindly requested not to contact us.

Royal Freemasons is committed to a safe and healthy workplace, including a smoke-free environment and vaccination programs for Covid-19 and influenza.

#J-18808-Ljbffr

Send an application
Create a job alert
Alert activated
Saved
Save
Similar job
Administration officer/appointment setter
Melbourne
Essential Solar
Administration Employee
Similar job
Senior administration officer
Melbourne
La Trobe University
Administration Employee
Similar job
Administration officer
Melbourne
Western Private Hospital
Administration Employee
Similar jobs
Administration jobs in Melbourne
jobs Melbourne
jobs Victoria
Home > Jobs > Administration jobs > Administration Employee jobs > Administration Employee jobs in Melbourne > Customer Administration Officer

About Jobstralia

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by job title
  • Jobs by sector
  • Jobs by company
  • Jobs by location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobstralia - All Rights Reserved

Send an application
Create a job alert
Alert activated
Saved
Save