Job Title: Debt Recovery Specialist
We are seeking a skilled Debt Recovery Specialist to join our team, responsible for collecting overdue accounts through outbound calls to consumers and merchants.
As a key member of our Credit/Collections team, you will report to the Credit Manager and be responsible for managing a portfolio across Australia and New Zealand, working closely with internal and external stakeholders to reduce delinquency and credit risk.
The successful candidate will have experience in managing elevated and delinquent debt and default notices, as well as strong analytical skills, ability to work independently and adaptability.
You will also have experience in a high-volume environment and ability to work in a team. As a Debt Recovery Specialist, you will be responsible for:
* Outbound consumer collections
* Managing large numbers of accounts and delinquent accounts
* Establishing payment plans
* Issuing repossessions where required of vehicles
* Responding to credit queries
* Issuing late payment/default notices
* Managing and following up on internal/external account queries
The benefits of this role include opportunities for career progression, 5 weeks annual leave per year, flexible hybrid work from office + home (office 2-3 days p/w), highly competitive remuneration, and close proximity to public transport.