Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Debt recovery & customer experience specialist

Melbourne
South East Water
Debt Recovery Advisor
Posted: 11h ago
Offer description

Overview

A local utility company in Victoria seeks a Customer Experience professional to support customers in managing their accounts and minimizing debt. The ideal candidate will have 2-3 years of experience in debt recovery, strong negotiation and communication skills, and a genuine commitment to customer service. This position offers modern work facilities, employee benefits including wellness programs, and the opportunity to contribute to community initiatives.

Responsibilities

* Assist customers in managing their accounts and reducing debt balances.
* Support the debt recovery process through negotiation and collaboration with customers.
* Provide clear, empathetic communication to customers and resolve inquiries.
* Maintain accurate records of interactions and outcomes in internal systems.
* Collaborate with teams to improve customer experience and debt recovery effectiveness.

Qualifications

* 2-3 years of experience in debt recovery or a closely related field.
* Strong negotiation and communication skills.
* Genuine commitment to customer service and customer success.
* Ability to work in a fast-paced, customer-focused environment.

Location

Frankston, AU

#J-18808-Ljbffr

Send an application
Create a job alert
Alert activated
Saved
Save
Similar job
Debt recovery & compliance lead — hybrid & flexible
Melbourne
City Of Casey
Debt Recovery Advisor
Similar job
Senior debt recovery & compliance lead
Melbourne
City Of Casey
Debt Recovery Advisor
Similar job
Debt recovery paralegal — fast-paced, client-focused
Melbourne
Hall & Wilcox
Debt Recovery Advisor
Similar jobs
Administration jobs in Melbourne
jobs Melbourne
jobs Victoria
Home > Jobs > Administration jobs > Debt Recovery Advisor jobs > Debt Recovery Advisor jobs in Melbourne > Debt Recovery & Customer Experience Specialist

About Jobstralia

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by job title
  • Jobs by sector
  • Jobs by company
  • Jobs by location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2026 Jobstralia - All Rights Reserved

Send an application
Create a job alert
Alert activated
Saved
Save