Overview
Outpatient Services – Systems Administration Manager role at Northern Health. This role leads outpatient IT systems, supports leadership, develops dashboards, and delivers data analytics to improve efficiency, quality, and safety.
Responsibilities
First-level application support and user access management
Liaising with vendors and IT to resolve incidents and manage system enhancements
Supporting end users with training and documentation
Delivering monthly performance reports and contributing to leadership meetings
Leading strategic projects and system upgrades
Driving innovation and continuous improvement in outpatient services
Qualifications
Tertiary qualifications in Management, Project Management, Healthcare Management, Information Technology or equivalent experience
Proven experience in project delivery within healthcare
Strong knowledge of outpatient IT systems (e.g., Q-Flow, Referral Manager, CISCO)
Excellent communication, stakeholder engagement, and problem-solving skills
Demonstrated leadership and coaching experience
Ability to manage competing priorities and deliver outcomes aligned with Northern Health's values: Safe, Kind, Together
About Northern Health
As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. Melbourne's North is fast expanding with a diverse community.
Location and Employment
Location: Northern Health (All Campuses). Employment Type: On Going Full Time (FT).
Next steps / How to apply
If this opportunity sounds like the next step in your career, click the "Apply" button and follow the prompts. For further details, refer to the Position Description. Alternatively, contact Kelly Hayden, Operations Director – Outpatient Services at.
Application closing date
Applications close on 17 September 2025.
Benefits
Health and Wellbeing programs, including our Thrive program
Flexibility in the workplace and extra leave options and support
An inclusive and culturally safe space
Access to salary packaging, EAP, our online library and onsite car parking
We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander people, LGBTIQ+ people, those with different abilities, or from culturally and linguistically diverse backgrounds.
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