Add expected salary to your profile for insights
We are a fast-growing commercial law firm serving high-growth small to medium businesses across Melbourne. We've built our reputation on speed, strategic clarity, and exceptional client service. We act in the areas of commercial litigation, corporate & commercial law, property and conveyancing, employment law, family law, and estate planning. We value the delivery of high-quality legal advice and working in close partnership with our clients.
The Role
This is a career-focused administration role for someone who genuinely loves administrative work and views it as their professional specialisation. You'll be the operational backbone of our firm, enabling our legal team to focus on delivering exceptional client outcomes. To be successful in this role, you will have extensive administrative experience and demonstrate:
- Managing partner diary coordination and email management with attention to detail;
- Processing invoices efficiently and coordinating accounts receivable follow-up;
- Client onboarding and new matter setup, providing clients with seamless administrative support;
- Supporting our legal team with brief preparation, court documentation, and file management;
- Office operations management including supply coordination and maintaining professional office standards;
- Acting as the primary administrative contact for client inquiries with professionalism and care; and
- Proactive identification and implementation of process improvements to enhance firm efficiency.
Skills & Experience
The ideal candidate will have:
- Minimum of 5 years administrative experience in professional services, preferably legal;
- Minimum of 5 years administrative experience in professional services, preferably legal, with exposure to financial administration (invoicing, accounts receivable);
- Experience with practice management software and CRM systems;
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with practice management software and CRM systems;
- Demonstrated ability to work in a fast-paced and energetic environment;
- Self-confidence and composure when managing multiple competing priorities;
- Ability to work autonomously with minimal supervision while knowing when to seek guidance;
- Excellent written and verbal communication skills with attention to detail and accuracy;
- A proactive approach with excellent problem-solving skills and solutions-oriented mindset;
- Advanced interpersonal skills including active listening and ability to communicate effectively with diverse stakeholders;
- Excellent time management and task prioritisation skills with ability to manage competing deadlines;
- Experience in client relationship management and maintaining professional service standards;
- A commitment to building professional relationships of trust and mutual respect with clients and team members; and
- Genuine passion for administrative excellence as a career specialisation.
Culture
Our firm places value on systematic excellence, empowered stewardship, radical candour, and commercial intelligence within the workplace. We believe in taking ownership of outcomes and being proactively solutions-oriented. Our culture values individual professional growth and development of our people while maintaining high standards and accountability. Our culture is progressive, innovative, forward-thinking, and committed to operational excellence.
Apply
Please send your CV (including 3 referees) and a covering letter addressing your interest and suitability for the role including:
- Why administrative work is your professional passion and long-term career focus.
- Experience with practice management systems and client service in professional services.
- Examples of process improvements or system enhancements you have implemented.
- How you demonstrate extreme ownership and work autonomously while collaborating effectively with a team.
Application Questions
1. Which of the following statements best describes your right to work in Australia?
2. How many years' experience do you have as an administration manager?
3. Which of the following Microsoft Office products are you experienced with?
4. Do you have experience in administration?
#J-18808-Ljbffr
📌 Administration Manager
🏢 Appian Lawyers
📍 Melbourne