A local government organisation is seeking an experienced Business Support Officer to join their Community Safety / Parking & Safety team on a short-term contract. This role will support the team with administrative tasks related to infringements, parking services, and community safety operations.
This is a great opportunity for someone with local government experience, particularly within infringements, compliance, or parking administration, who can step into a busy team and provide support during a period of staff leave.
Key Responsibilities
* Manage the primary parking inbox, responding to enquiries and actioning requests
* Log Internal Review (appeal) requests and Nomination requests
* Respond to general enquiries regarding parking infringements (appeals, reasons for fines, processes)
* Assist with Residential Parking Permit enquiries, including ePermit applications and tenant changes
* Process Nomination requests through the infringement management system
* Provide general administrative support to the Community Safety team
About You
* Experience working within local government, ideally in parking, compliance, or infringements
* Familiarity with Pathways or similar council systems
* Experience managing infringement processes or internal reviews
* Strong administrative and organisational skills
* Ability to manage high-volume inboxes and prioritise tasks
Experience using IMaaS (Infringement Management as a Service) is beneficial but not essential, as the system is easy to learn.
Contract Details
* Immediate start available
* Approx. 5–6 week contractTraining provided
* Supportive and collaborative team environment
If you have relevant local government or infringement administration experience and are available to start soon, we would love to hear from you.
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