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Receptionist & office assistant

Melbourne
Development Victoria
Admin Assistant
Posted: 17 January
Offer description

Salary: $70, $75,000.00

Job Type: Full-time, Ongoing

Location: Melbourne, Victoria

Job Category: Administration and Office

About Us
At Development Victoria, we're passionate about making Victoria a great place to be. We create vibrant places across our state, through diverse and strategic property development and urban renewal projects.

As the Victorian Government's development arm, we revitalise iconic public buildings, create important community, creative and sporting facilities and repurpose public land, for all Victorians. We also build great homes and communities where people and businesses can thrive, catering for different budgets, lifestyles, and people - designed to be sustainable and affordable.

Job Description
Your New Role
As our Receptionist, you will be the first point of contact for staff, clients and visitors, providing a warm, professional and efficient front‑of‑house experience.

You will play a key role in keeping our office running smoothly — from managing enquiries and coordinating visitors, to supporting admin, facilities and compliance tasks. This is a busy, people‑focused role where no two days are the same, and where your organisation, communication and customer service skills will shine.

Core Accountabilities
Reception Services

* Deliver a warm, professional and welcoming experience for all visitors and staff
* Manage incoming calls, enquiries and front‑desk support
* Coordinate visitor sign‑in and escorting processes
* Support meeting room bookings, catering arrangements and courier services
* Maintain the Reception Handbook and guide relief reception staff

General Administration

* Update the project contact list monthly
* Provide administrative support to the Finance & Operations Group (invoices, posters, POs, folders etc.)
* Coordinate maintenance, cleaning, ICT and contractor visits

Facilities Support

* Manage procurement of office supplies and consumables
* Monitor security systems to support a safe workplace
* Support contractor onboarding and access to DV tenancy
* Manage meeting room bookings and external room setups

Records & Compliance

* Maintain accurate records for access passes, office attendance and visitor statistics
* Support facilities reporting and vehicle key pack compliance

About You
Desired Skills and Experience
You Will Be Someone Who Enjoys Engaging With People And Creating a Positive Experience For Anyone Walking Through Our Doors. You Bring

* Experience in a corporate reception or front desk role
* Strong administrative and organisational skills
* Confident communication — in person, over the phone and in writing
* Familiarity with business phone systems, Microsoft Office and basic administrative software
* A calm, professional and friendly manner, even when things get busy
* The ability to follow processes, work autonomously and support a wide range of stakeholders
* A proactive approach and genuine pride in delivering high-quality service

Employee Benefits

* We drive strong collaboration and support our teams to work virtually and flexibly.
* Professional development opportunities available including;

* Study support

* Leadership Development
* Opportunity to participate in cross functional working groups that drive diversity and inclusion and sustainability initiatives.

* Novated leasing

* Purchase leave
* Paid parental leave
* Technology salary sacrifice
* Employee referral bonuses
* Health & Wellbeing initiatives such as EAP and mental health and wellbeing leave
* Access to group life & group salary continuance insurance
* Modern onsite facilities

Application Process

* Please apply via our careers page linked to this advertisement, applications will not be accepted via email.
* Please note: The preferred candidate will be required to complete a national police record check prior to an offer of employment being made.
* At Development Victoria, we work flexibly and value diversity, and we invite you to talk to us about any preferences or adjustments you may value or require to either our recruitment process or the role itself. If you identify as a person with disability, please let us know how we can provide additional support to your application.

Application Deadline: Please submit your application by
25/01/2026.
Applications received after this date may not be considered.

If you require further information about this role, please contact Recruitment Enquiries

We respectfully request no agency approaches. We will not be responsible for any fees related to unsolicited resumes being sent to anyone here in our business.

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