Job Type: full-time
Location: VIC
Job Category: Security & Protective Services
Would you like to help us make our world a safer place?
Right now, somewhere in the world, someone's most important assets are being monitored and protected by our Securitas team. From managing access control at corporate sites to monitoring critical systems in data centres, our Security Officers play a vital role in creating safe, secure environments.
If you're passionate about safety, customer service, protecting people and property, working with systems, and being part of a professional, diverse team - we encourage you to apply.
About The Business
Securitas is the leading global security company with operations in 58 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations and the corporate culture is built on these values that help to shape a long‐term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarised in three words: Integrity, Vigilance, and Helpfulness.
Job Description
About the Role
Administration Officer - Serves as the principal assistant to the Site Security Manager in providing security services and related operations to the client's Data Center. Job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, scheduling, system monitoring, log maintenance, access rights maintenance, and training.
Job Location: Tullamarine, VIC
Essential Functions
* Serves as primary point of contact to data centre Management and security personnel when the Security Team Manager is unavailable.
* Trains and certifies all new security personnel and maintains required training documentation. Coordinates with the Training Manager and with the local supporting Securitas Branches as needed.
* Ensures all Responders and Control Room Supervisors adhere to policies and Standard Operating Procedures.
* Acts as Responder or Control Room Supervisor in periods of increased activity or in the case of absent staff.
* Maintains and troubleshoots on-site security technology.
* May support other critical infrastructure sites.
* Recommends corrective actions for security staff to the Security Team Manager.
* Assists with the delivery of counselling and corrective action as directed by the Security Team Manager.
* Assists with scheduling, site equipment inspections, and audit compliance.
* Conducts recurring audits and prepares and submits critical and confidential information directly to client management team.
* Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures.
Qualifications
* Must have a valid VIC Security License.
* Hold an AGSVA NV-1 Clearance.
* Experience in Control Room Operations and Security Systems.
* Experience with Access Control and CCTV.
* Impeccable report writing ability.
* Capable of learning a variety of security and safety devices and controls.
* Demonstrated Leadership experience in either a supervisory or security management role.
* Ability to provide positive direction and motivate performance.
* Ability to maintain professional composure when dealing with unusual circumstances.
* Advanced computer skills are mandatory.
* Strong Oral and written communications skills.
* Strong customer service and service delivery orientation.
* Ability to interact effectively at various social levels and across diverse cultures.
Working Conditions (Physical/Mental Demands)
* With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
* Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
* May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
* May be required to work overtime without advance notice.
* Required ability to handle multiple tasks concurrently.
* Keyboarding, basic computer usage and operating controls.
* Seeing, hearing, speaking, and writing clearly to communicate with employees and clients, observe and report incidents, and direct others.
* Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
* May be required to use vehicle in the performance of duties.
* On occasion may be required to perform stressful and physical activity.
* Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices.
Diversity And Inclusion At Securitas
At Securitas, we pride ourselves on fostering an inclusive environment where all individuals are respected and valued. We encourage candidates from diverse backgrounds to apply and contribute to our mission of making the world a safer place.
Ready to Make a Difference?
If you meet the above criteria and are excited to join our team, we invite you to submit your application along with your updated resume. Click the apply button to become a part of our mission and help make the world a safer place!
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