Demanding yet Rewarding Debt Recovery Position
We are seeking an experienced and skilled individual to join our team in Melbourne, with a focus on delivering exceptional results in debt collection. As a key member of our team, you will be responsible for interacting with customers to find effective solutions, adapting to high-pressure situations, collaborating with colleagues to achieve collective goals, and negotiating payment plans to resolve outstanding debts.
About the Role:
* Ethical and considerate interactions with customers to find effective solutions.
* Quick thinking and the ability to adapt to emotional and high-pressure situations.
* Collaborating with a supportive team to achieve collective goals.
* Negotiating payment plans with customers to resolve outstanding debts.
Key Requirements:
* A positive and proactive attitude.
* Strong problem-solving skills.
* The ability to handle pressure and stressful situations with confidence.
* Ability to take on board feedback in a positive manner.
* Empathy and genuine care for our customers.
* Quick decision-making abilities.
* Excellent verbal communication skills.
* Fluency in languages other than English is a strong advantage.
Benefits:
This role offers a unique opportunity for personal growth, professional advancement, and long-lasting skills that can take you anywhere. You will have the chance to develop your skills, build your experience, and become an integral part of our dynamic team.
What We Offer:
To succeed in this role, you will need to submit your application, including your best contact details and a brief statement outlining your experience and qualifications.