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Receptionist/administration officer - full-time

Melbourne
Nexus Hospitals
Administration Employee
Posted: 20 February
Offer description

Windsor Private Hospital, 20 The Avenue, Windsor, Victoria, Australia

Posted Tuesday 17 February 2026 at 1:00 pm | Expires Wednesday 18 March 2026 at 12:59 pm

About the role:

We have a great opportunity for an enthusiastic Receptionist/ Administration Officer with experience in the medical/ hospital industry to join us on a full-time basis. Monday to Friday flexible roster, no overnights or public holidays.

Duties and responsibilities:

This role will see you working collaboratively with both the administrative and clinical teams, as well as liaising with our 3 Support Offices and VMO rooms. You will:

* Ensure a high level of patient and visitor care, acting as the first point of contact for the hospital
* Ensure all admission and discharge documentation is accurately recorded
* Ensure all patient accounts are invoiced, receipted and reconciled
* Manage theatre bookings and ensure lists are distributed accordingly
* Liaise with health funds and complete checks
* Promote a culture of continuous improvement, safety and excellence across all areas of the hospital

About You:

You have a genuine passion for providing world-class customer service and patient care, and adding value to Australian healthcare. You will have:

* Experience in an administrative role within a medical, healthcare or hospital setting
* A high level of computer / technical skills, particularly Microsoft Office and Patient Management Software
* Experience in FYDO or SimDay desirable but not essential
* Ability to develop and maintain strong working relationships with patients, doctors, staff and other stakeholders
* Solid time management, organisational and communication skills
* Ability to work flexible hours throughout the Monday to Friday roster

Culture and Benefits:

At Nexus, caring for our people, patients and employees is at the centre of everything we do. We value our strong team culture and go to great lengths to foster inclusion and engagement across our group.

* Monday to Friday roster, no on call shifts, no weekend work and no public holidays
* 12 weeks paid parental leave for eligible employees
* Employee referral bonus
* Great discounts at a large variety of retailers including Coles & Woolworths
* Focus on health and wellbeing (inc. Fitness Passport) and Employee Assistance Program
* Great Location - close to public transport and Chapel Street

The Nexus Hospitals Story:

Nexus Hospitals is a leading Australian Private Hospital group that employs over 1300 talented and passionate people across 22 hospitals and 3 support offices. Our PURPOSE is to deliver better healthcare models to all Australians. We measure our success by improvements in patient outcome and experience, employee engagement, sustainable use of resources, and mutually beneficial partnerships.

About Windsor Private Hospital:

Windsor Private Hospital is a purpose-built day surgery with excellent facilities, specialising in Ophthalmology, Plastic and Cosmetic Surgery, Interventional Pain Management, Oral Surgery and minor Vascular Surgery. Our hospital has Two Operating Theatres, PACU as well as overnight capabilities.

How to apply:

Simply click APPLY to send in your resume and we'll be in touch. We are a growing and passionate company, and we want those with genuine excitement for healthcare to join us.

We are an equal opportunity employer, committed to diversity, equity and social inclusion. We welcome applications from all backgrounds.

Please note: pre-screening requirements exist for this position, including recent criminal history check and immunisation. Immunisation and vaccination requirements are aligned with the health standards for each state.

Windsor Private Hospital, 20 The Avenue, Windsor, Victoria, Australia

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