Overview
Administration Officer role at Alfred Health.
Location: The Alfred. Employment type: Full time. Salary and benefits are described in the staff benefits section.
The Role
Reporting to the Administration Team Leader through the Administration Supervisor, the Administration Officer provides clerical and administrative support to the Outpatient Program’s clinics and health services. This includes handling patient enquiries, processing referrals, and scheduling appointments while maintaining a professional and responsive approach to patients, carers, and health professionals.
Responsibilities
- Manage patient inquiries and service requests related to outpatient clinics
- Process referrals and coordinate appointment scheduling
- Provide administrative support to the EVO Program and related health services
- Maintain accurate records and support reporting requirements
Essential Skills and Experience
- Demonstrated computer proficiency including MS Word, MS Outlook, and MS Excel (foundational)
Desirable Experience
- Understanding and experience supporting MBS clinics in a similar setting
- Understanding of confidentiality and privacy legislation
- Understanding of medical terminology
- Understanding and experience of Medicare billing processes
- Ability to plan workflow, prioritise and delegate to meet deadlines
- Previous administration experience in a health setting
Staff Benefits
- Salary packaging & novated leasing through Maxxia
- Flexible health insurance coverage through HCF Health Insurance
- Onsite car & bike parking opportunities, deducted pre-tax
- Onsite fitness facilities at The Alfred through ProSport
- Childcare services at The Alfred managed by KU Children’s Services
What to Include in Your Application
Please specify any specific requirements in your cover letter or CV. Applications without a cover letter may not be considered for interview.
Enquiries
For all enquiries regarding this role, please contact Conor Justins, Referral In Team Leader -
Application Close
Applications close 11pm AEST, Sunday 5 October 2025.
Diversity and Inclusions
We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds. If you require adjustments to the recruitment and selection process, or an alternative format to any application materials, please contact the listed person.
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📌 Administration Officer
🏢 Alfred Health
📍 Melbourne