Role
Performs and/or supervises tasks that are carried out in accordance with guidelines, accepted practice and school policy. This may include the supervision and coordination of other education support class staff within the work area or educational program. Supervision and coordination would be limited to ensuring routine tasks are performed to required standards. Input into identifying training needs and development of education support class staff within the work area or educational program becomes an important feature at range 2.
Specialised support to achieve specific outcomes is a feature of range 2. Typically this will involve accountability for a single function, ( ensuring data is properly maintained) or the operation of a work area ( managing the day to day operation of a school office) under the direction of the principal or another senior manager.
Provides support to teachers and students that is beyond the routine support provided at education support class Level 1, range 1. Within an educational program assists teachers with the coordination of the support function, such as directing/organising the work of other support staff or providing a specialist support role.
Undertakes medical intervention support tasks or other specialised student/teacher support roles that require specific training that must be updated from time to time. The role is for a specific purpose for which there will be direct accountability as opposed to support roles that are carried out by a range of staff performing routine tasks under direction.
Performs technical tasks that require a sound knowledge of basic technical and/or scientific principles that are used to develop and adapt work methods and make judgements where there are clear guidelines and limited options. Routine technical support in libraries, science and information technology laboratories would be typical examples.
An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee's position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.
Responsibilities
1. Provide routine clerical or other administrative support responsibilities including general telephone, front office enquiries, mail deliveries, assisting with stock control, supporting organisation of meetings, receiving and initial processing of standard paperwork
2. Maintain, enter and retrieve data from the schools IT systems, such as the school's records system, including computerised student, staff and school records
3. Maintain and update office records, enrolment data, diary records, and basic written records
4. Support or coordinate the preparation of standard routine internal and external communication according to school procedures ( form letters, newsletters)
5. Source basic data or factual information from given sources to support school administrative functions, books, reports, manuals, catalogues, tables, forms, etc.
6. Coordinate the delivery of administrative services within the school
7. In consultation with the principal, determine and manage work priorities within the school office
8. Develop and implement strategies to ensure effective administration procedures
9. Coordinate the implementation of requisitioning, purchasing and issuing procedures
10. Manage client reception and office operations
11. Liaise with school staff in regard to support requirements
12. Coordinate staff timetabling
13. Undertakes VASS and/or VET administration support
14. Supports the first aid facilities and assists in delivering first aid to students
Who May Apply
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.
EEO AND OHS Commitment
The Department of Education and Training is committed to the principles of equal opportunity, and diversity and inclusion for all. We value diversity and inclusion in all forms – gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces.
Child Safe Standards
Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the Department’s exemplar available at
DE Values
The Department’s employees commit to upholding DET’s Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. DET’s Values complement each school’s own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the DET values is available at
A person is not eligible for employment in the Teaching Service unless that person meets the on commencement in the position.
Location Profile
South Oakleigh College is a co-educational secondary school located in the South Eastern suburbs of Melbourne. The College is one of the participating schools of the Oakleigh Education Plan, which is a Victorian Government’s long-term project to improve educational outcomes in Oakleigh and surrounding areas.
Our values: “High Expectations, Respect, Responsibility, Resilience, Teamwork” and our mission statement “providing opportunities for the future and a sense of belonging” underpin the College’s commitment to facilitating a safe and secure environment for all students where they can pursue academic excellence, achieve personal growth and graduate as responsible and resourceful young adults.
The College serves a diverse and multicultural community, providing supportive and stimulating environment for staff and students with impressive facilities and extensive grounds. We foster mutual respect, co-operation, personal responsibility and a growth mindset that values feedback, effort and resilience. The College’s highly professional and motivated staff work collaboratively to ensure student welfare needs are met and high expectations are established and pursued.
The College is committed to providing students learning opportunities which develop a broad range of knowledge, skills and values will enhance their lives and empower them to critically contribute to society and equip them for further education and work in a changing world.