Medical Receptionist Role
We are seeking an experienced and reliable Full-Time Medical Receptionist to provide front desk reception and administrative support in a fast-paced clinical environment.
This role involves managing appointments efficiently, handling incoming phone calls and patient enquiries professionally, processing billing, invoicing, and Medicare/ECLIPSE claims, and maintaining accurate patient records.
Key Responsibilities
* Provide exceptional customer service to patients and visitors
* Greet patients, manage appointments, and handle correspondence
* Process financial transactions accurately and efficiently
* Maintain confidentiality and handle sensitive information with discretion
* Work collaboratively with clinical staff to provide high-quality patient care
Requirements and Qualifications
* Prior experience in a medical reception role (specialist experience preferred)
* Strong IT skills, with proficiency in Genie medical software
* Excellent communication and interpersonal skills
* High attention to detail and strong organisational abilities
* A courteous, patient-focused approach and professional presentation
* Ability to work independently and as part of a team
Benefits
* Competitive hourly rate
* Opportunity for career advancement and professional development
* A supportive and dynamic work environment