Our organization is seeking a skilled Tow Truck Driver to join our team in Melbourne, AU.
Job Summary
This full-time role involves operating tow trucks and providing exceptional customer service. The successful candidate will be responsible for safely loading and securing vehicles, transporting them to designated locations, and recovering vehicles from various terrains.
Key Responsibilities
* Respond promptly to dispatch calls and coordinate with law enforcement and insurance companies when required.
* Perform routine maintenance tasks on tow trucks and equipment to ensure safe and efficient operation.
* Provide professional customer service, explain towing procedures clearly, and handle complaints with empathy and professionalism.
* Inspect tow trucks and equipment regularly to identify any mechanical issues or damage.
Requirements
* Educational Requirements: High school diploma or equivalent.
* Licenses and Certifications: Valid driver's license with a clean driving record; Commercial Driver's License (CDL) may be required depending on tow truck size and weight.
* Experience and Skills: Prior experience operating tow trucks or similar heavy equipment is advantageous; knowledge of vehicle mechanics and towing equipment; strong problem-solving skills; excellent communication and interpersonal abilities.