Immerse yourself in a dynamic and engaging role as an Assistant Night Manager, where you will be responsible for overseeing hotel operations during overnight hours. As the first point of contact for guests, you will deliver exceptional service, ensuring a safe and secure environment for all visitors.
The ideal candidate will possess strong problem-solving skills, with the ability to collaborate with multiple stakeholders and manage competing priorities. A proven track record of success in a management capacity is essential, with at least three years of guest service/hotel experience.
In addition to your technical skills, you will bring a warm and professional approach to your work, providing seamless support to colleagues and fostering a positive working environment.
We offer a competitive salary package, impressive room discounts, and access to our lifelong development programs. Join our team and embark on a career-defining opportunity that will challenge and reward you in equal measure.
Key Responsibilities:
* Manage hotel operations during overnight hours, ensuring a safe and secure environment for guests
* Deliver exceptional customer service, responding promptly to guest inquiries and resolving issues efficiently
* Collaborate with colleagues to achieve shared goals and objectives
* Maintain accurate records and reports, ensuring compliance with industry standards
Requirements:
* Three years of guest service/hotel experience, with at least one year in a management capacity
* Demonstrated capability of collaborating with multiple stakeholders and managing competing priorities
* Strong problem-solving skills, with a focus on delivering solutions that meet guest needs
What We Offer:
* Competitive salary package
* Impressive room discounts
* Lifelong development programs
About Us:
We are a global hospitality leader, committed to creating inclusive teams that celebrate diversity and promote growth. Our mission is to welcome everyone and provide unparalleled guest experiences. Join us and become part of our ever-growing global family.
Please note that we strive to create an environment that is free from bias and discrimination. We welcome applications from candidates with diverse backgrounds and perspectives.