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Administration officer

Melbourne
Honda
Administration Employee
Posted: 25 June
Offer description

"There are qualities which lead to success. Courage, perseverance, the ability to dream and to preserve." - Soichiro Honda

At Honda, our curiosity about human beings drives us to create products that deliver joy to people's lives. It is our continual pursuit of dreams, inspiring philosophy, and commitment to customers that establish the spirit of Honda. As a company built on dreams, our associates are passionate and inquisitive, and dedicated to putting the customer at the centre of everything we do.

We produce some of Australia's most recognised cars and are backed by a huge global footprint. We are also a market-leading importer and distributor of an extensive range of Motorcycles, Power Equipment and Marine products.

Honda Australia Motorcycle and Power Equipment Pty. Ltd. is a market-leading importer and distributor of an extensive range of Motorcycles, Power Equipment and Marine products. Honda products are state of the art technology, and provide exceptional quality, safety and superb performance.

Honda Australia Rider Training (HART) has long been considered a pre-eminent provider of rider training and licensing in Australia. HART's highly qualified instructors who are trained to Honda's World Instructor Standard, deliver state-of-the-art teaching methods to thousands of Australian riders each year. HART provides comprehensive training from beginner to advanced levels, offering a wide range of courses from Victorian Motorcycle Licence courses, Side x Side Vehicle Training to Off Road courses, plus more. Our training facilities in Victoria are located at Somerton and Kilsyth.

Reporting to Adminstration Lead, the Adminstration Officer on a day-to-day basis, will use people skills and initiative to efficiently and confidently communicate and correspond with customers, government bodies, suppliers and management. With your wide range of administration skills will be fully utilised in this fast-paced and varied environment.

This is a Fixed Term - Part Time opportunity till 31 March 2026

Working days are Monday, Tuesday, Thursday & Friday - 9:30am - 4:30pm

How you'll make an impact

* Undertake administrative duties that support the booking of students into HART courses for Victoria.
* Comply with all aspects of HART Quality System in line with ISO 9001:2008.
* Respond to customer queries regarding activities undertaken at HART via telephone, email and face to face.
* Complete reports as per schedule and ad hoc as requested
• Maintain HART booking system to required standard
* Processing of booking payments
* Reconciliation of daily payments
* Raise and manage purchase orders via SAP.
* Assist with components of the Administration Lead position when incumbent is on leave.
* Develop and execute targeted social media strategies to optimise HART-related channels, creating and sharing engaging content in collaboration with other departments.
* Analyse social media performance metrics to drive insights and improvements
* Monitor user interactions to maintain a positive online presence

What you'll bring to Honda

* Qualification in Office Administration or other relevant experience
* Experience within the retail, call centre, or hospitality sectors is highly regarded
* Experience working in a highly regulated environment advantageous
* Exhibit high-level customer service
* Ability to prioritise workloads
* Possess an exceptional eye for detail
* Motivated self-starter who continuously strives for process improvements

HART uniform to be worn during working hours.

Company description:


"There are qualities which lead to success. Courage, perseverance, the ability to dream and to preserve." - Soichiro Honda

At Honda, our curiosity about human beings drives us to create products that deliver joy to people's lives. It is our continual pursuit of dreams, inspiring philosophy, and commitment to customers that establish the spirit of Honda. As a company built on dreams, our associates are passionate and inquisitive, and dedicated to putting the customer at the centre of everything we do.

We produce some of Australia's most recognised cars and are backed by a huge global footprint. We are also a market-leading importer and distributor of an extensive range of Motorcycles, Power Equipment and Marine products.

Honda Australia Motorcycle and Power Equipment Pty. Ltd. is a market-leading importer and distributor of an extensive range of Motorcycles, Power Equipment and Marine products. Honda products are state of the art technology, and provide exceptional quality, safety and superb performance.

Honda Australia Rider Training (HART) has long been considered a pre-eminent provider of rider training and licensing in Australia. HART's highly qualified instructors who are trained to Honda's World Instructor Standard, deliver state-of-the-art teaching methods to thousands of Australian riders each year. HART provides comprehensive training from beginner to advanced levels, offering a wide range of courses from Victorian Motorcycle Licence courses, Side x Side Vehicle Training to Off Road courses, plus more. Our training facilities in Victoria are located at Somerton and Kilsyth.

Job description:


Reporting to Adminstration Lead, the Adminstration Officer on a day-to-day basis, will use people skills and initiative to efficiently and confidently communicate and correspond with customers, government bodies, suppliers and management. With your wide range of administration skills will be fully utilised in this fast-paced and varied environment.

This is a Fixed Term - Part Time opportunity till 31 March 2026

Working days are Monday, Tuesday, Thursday & Friday - 9:30am - 4:30pm

Profile description:


How you'll make an impact

* Undertake administrative duties that support the booking of students into HART courses for Victoria.
* Comply with all aspects of HART Quality System in line with ISO 9001:2008.
* Respond to customer queries regarding activities undertaken at HART via telephone, email and face to face.
* Complete reports as per schedule and ad hoc as requested
• Maintain HART booking system to required standard
* Processing of booking payments
* Reconciliation of daily payments
* Raise and manage purchase orders via SAP.
* Assist with components of the Administration Lead position when incumbent is on leave.
* Develop and execute targeted social media strategies to optimise HART-related channels, creating and sharing engaging content in collaboration with other departments.
* Analyse social media performance metrics to drive insights and improvements
* Monitor user interactions to maintain a positive online presence

What you'll bring to Honda

* Qualification in Office Administration or other relevant experience
* Intermediate IT skills (Outlook, MS Word, Excel & Teams)
* Experience within the retail, call centre, or hospitality sectors is highly regarded
* Experience working in a highly regulated environment advantageous
* Exhibit high-level customer service
* Ability to prioritise workloads
* Possess an exceptional eye for detail
* Motivated self-starter who continuously strives for process improvements

HART uniform to be worn during working hours.

We offer:


The Honda Experience

* Attractive lease programs - vehicles & motorcycles
* Product discounts - vehicles, motorcycles, power equipment, accessories & merchandise
* Free loan program for lawn and garden equipment (Victorian Associates)
* Exciting Engagement Activities - Associates Day, end of year activities & divisional offsites
* Employee Assistance Program for associates & immediate family members
* Wellbeing support - Wellbeing Day, Trained Mental Health First Aiders
* Cultural Flex Days - substitute two public holidays
* Access to professional development courses
* Free parking


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