The Home Support Officer provides administrative support to the team and the overall operation. The primary responsibility involves coordinating key administration tasks, maintaining staff education compliance, and delivering exceptional customer service.
Key Responsibilities:
* Focus on delivering a high level of customer service through effective communication and problem-solving skills.
* Present a caring and customer-focused experience as the first point of contact.
* Respond promptly to phone, walk-up, and email queries.
* Manage day-to-day operations and ensure task allocation according to operational direction.