Opportunities exist for medical professionals to work with a prominent orthopaedic surgeon. This role requires an experienced secretary to manage daily operations and support the practice.
The ideal candidate will possess high-level IT skills, particularly in Zedmed software, as well as exceptional communication abilities. They should be able to work both collaboratively and independently, demonstrating a commitment to excellence in patient service.
This position offers a unique chance to work in a small team environment, utilizing state-of-the-art facilities within Epworth Richmond's medical precinct. Advantages include parking and public transport nearby, creating a convenient work-life balance.
Job Requirements:
* Answer incoming calls before the practice manager when possible
* General telephone enquiries, booking appointments, liaising results, and following up on messages
* Schedule patients' consultations according to protocol
* Manage consulting sessions, including billing, booking follow-ups, arranging x-ray referrals, and explaining pre-operative procedures to patients
* Prepare files for consulting, including booking imaging required
* Billing and receipting using televiewer, including adding new sites
* Medical audio typing
* Liaise with government entities, Medicare, Work Cover, Veterans Affairs, and Private Health
* Insurance funds, as well as Public and Private Hospitals
* Regularly manage outstanding accounts
* Attend weekly meetings with the Surgeon
* Utilize Zedmed medical software
* Weekly banking and reconciling
* Liaise with prosthetic representatives and enter bookings onto their online system
Essential Criteria:
* Previous experience working in a specialist practice
* A genuine commitment to excellence
* High-level IT proficiency - Zedmed medical software preferred
* Outstanding communication skills, with the ability to work both collaboratively and autonomously
* Professional presentation and delivery of excellent patient and stakeholder service