Located on the outskirts of Geelong within close proximity to spectacular coastal attractions, The Geelong Clinic is a 73-bed Psychiatric Hospital, offering a range of inpatient, day programs, and outreach services. Due to changing staff circumstances, an exciting opportunity exists for a highly motivated individual to join our team.
Are you an experienced and driven professional with a passion for healthcare operations? We’re seeking a dynamic Administration Manager to join The Geelong Clinic and lead the delivery of efficient, high-quality administrative support services. The ideal candidate will bring strong leadership, exceptional organisational skills, and a commitment to enhancing patient care through operational excellence. In this role, you will oversee daily non-clinical operations, manage administrative staff, optimise workflows, and ensure compliance with healthcare regulations.
As the Front Office Manager, your responsibilities will include:
Understanding of hospital administration processes from pre-admissions to discharge, including informed financial consents, private health funding eligibility, patient accounts, billings, debtors collection, and accounts payable.
Managing rosters, staffing, and supervision of staff including reception, pre-admissions, discharges, billing, theatre bookings, process review, and ongoing change management.
Handling enquiries and complaint resolution.
Working knowledge of patient management systems (Webpas and Zedmed) and Microsoft Office applications.
Experience in managing and leading a team.
Direct reports may include catering and environmental departments.
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation — no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we serve.
Flexibility to work across one or multiple hospitals within our network.
Discounted health insurance (non-casuals only).
Continuous professional development, education, and support to encourage growth.
We pride ourselves on working with talented, passionate, and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
Come and be the difference in our patients' lives.
Promote a positive and collaborative team environment and an efficient business culture.
Assist and coordinate internal and external audits.
Maintain sound knowledge and understanding of medical terminology.
Exhibit excellent interpersonal, verbal, and written communication skills.
Show exceptional organisational and time management skills, with the ability to multi-task.
Demonstrate a professional and pleasant demeanour.
Develop positive relationships with a diverse range of internal and external stakeholders.
Willingness to learn and complete new tasks, embracing change.
Ability to work both autonomously and collaboratively within the scope of the role.
For further enquiries: Anna Thompson, General Manager, ph: 0352 400 700
To Apply: Please click on the 'Apply' button to be directed to our online application form. Include a cover letter and your CV, along with the contact details of two professional referees.
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The Geelong Clinic, Geelong & Great Ocean Road
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