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Customer administration officer - part time prahran, vic (melbourne)

Melbourne
Royal Freemasons
Administration Employee
Posted: 6 October
Offer description

Are you ready for a career with more meaning? At Royal Freemasons, you can be the one to make a positive impact in the lives of older people every day. Experience the rewards of making a difference in someone’s life by showing them compassion and care.

What’s in it for you?

- Tax-free salary packaging to increase your income
- Dining and Accommodation benefits with Access pay
- A rewarding role, where you do make the difference.
- Lead non-for-profit Aged Care Provider

Roster

Week 1: Monday, Tuesday, Wednesday 0900-1700

Week 2: Monday, Tuesday, Wednesday 0900-1700

Key Requirements

- First point of contact for customers, greet and assist visitors
- Demonstrate a customer focus to both internal and external customers.
- Ensure employee, resident, prospective resident, and family confidentiality.
- Ensure the correct storage and archiving of records
- Answer all incoming calls, responding to inquiries as necessary
- Assistance with rostering staff using TimeTarget software
- Recruitment and HR administration assistance

Skills And Experience

- Demonstrated experience in providing excellent customer service
- High level of computer literacy with aged care software and MS Office
- Excellent communication, problem identification and resolution skills
- Demonstrates enthusiasm, energy, inquisitiveness, initiative and creative thinking
- Has a warm uplifting personality that can communicate and relate to older people
- Excellent personal presentation
- Minimum 3 years experience in similar role

Benefits

- Flexible working arrangements
- Salary sacrifice of up to $15,900 (tax-free) to increase your take-home income
- Further learning and career development opportunities
- Paid study leave
- Find out more benefits on our website

As part of your application you will be asked to complete pre-employment checks.

NDIS Worker Screening Check (includes Australian Federal Police Check)

Royal Freemasons is a NDIS approved provider. As part of the NDIS scheme, employees, contractors, labour hire and volunteers must have a completed NDIS check.

Mandatory Vaccines

All aged care workers are encouraged to be vaccinated against Covid-19 (3 vaccines) and Flu-Vaccine, all successful applicants will be required to provide proof of Covid-19 vaccination prior to commencement.

Royal Freemasons are committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace, covid-19 and influenza vaccine program.

Royal Freemasons is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

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📌 Customer Administration Officer - Part Time Prahran, VIC
🏢 Royal Freemasons
📍 Melbourne

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