Call Centre & Administration Officer
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Part‐time or Casual | Tuesday – Thursday, 9:00 am – 5:00 pm | Highett, VIC
About the Role
We are looking for a friendly, reliable, and motivated person to join our Satellite (central call centre) team at our Highett headquarters. This team supports our GP clinics and home care services, acting as the first point of contact for patients and clients.
Responsibilities
* Answer calls from patients and home care clients
* Handle new enquiries and provide accurate information
* Book GP appointments
* Organise staff schedules for home care visits
* Perform general administrative duties to support service delivery
You will work with a small, supportive team who value fun, professionalism, and a shared purpose. This role offers the opportunity to develop your skills in the growing health and home care industries while making a real difference to people's lives.
About You
* A team player with a positive, can‐do attitude
* Passionate about helping others, particularly older people
* Experienced in customer service with a professional telephone manner
* Organised, detail‐oriented, and able to multitask
* Confident with computers and willing to learn new systems (training provided)
* Reliable and eager to be a valued part of the team
* Previous health or home care experience is an advantage but not essential
About Atticus Health
Doctor‐led and founded, Atticus Health operates ten clinics across Victoria and Queensland. We deliver holistic, integrated healthcare across general practice, aged care and home care settings.
We are Driven by Soul – guided by a clear purpose and deep compassion.
* Our Purpose: To inspire and guide healthy and fulfilling lives, by partnering with individuals and communities.
* Our Vision: An Australia where spirited communities inspire thriving lives.
* Our Values: Teamwork | Kindness | Creativity
* Our Awards & Recognition:
o HESTA Excellence Awards 2025 in "Team Excellence in Aged Care" – Finalist
o Telstra Best of Business Awards 2024 – State Finalist
o InnovAGEING National Award 2022 – Winner
o Mornington Peninsula Business Excellence Awards 2022 – Winner
o RACGP General Practice of the Year 2017 – Winner
Job Details
* Job Category: Administration
* Job Type: Casual Part Time
* Job Location: Highett
* Seniority Level: Entry level
* Employment type: Part‐time
* Job function: Administrative
* Industries: Medical Practices
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