Dynamic Role in AccessAbility Services
Job Description
* Prime opportunity to support students accessing educational adjustments.
* Full-time, ongoing position at our campus.
* HEW 5 salary + 17% superannuation and staff benefits.
About the Position
Achieve a supportive and inclusive environment for students by joining our team as an Administration Officer in AccessAbility Services.
* Ensure students receive appropriate advice and support for their educational adjustments.
* Assist students and stakeholders through various channels, including face-to-face interactions, phone calls, and email.
Key Responsibilities:
* Collaborate with staff, students, and external providers to implement tailored educational adjustments and support AccessAbility programs.
* Manage essential administrative tasks, including management of a database system, operational processes, finance, and human resources for the service.
* Deliver efficient customer service to a diverse range of clients.
Required Skills and Qualifications
* Demonstrated experience in the provision of high-level quality administrative and support services within a demanding, client-focused environment.
* Excellent initiative and self-management skills to deal with a range of functions and tasks in a proactive manner under broad direction.
* Ability to work independently and in a team environment, to deliver efficient customer service to a diverse range of clients.
* Time management and organisational skills, with the ability to prioritise workloads to ensure deadlines are met.
* Excellent interpersonal skills with the ability to communicate with people at all levels.
* High level analytical and problem-solving skills, with the capacity to develop sound solutions to problems and issues.
* Advanced skills in MS Office and experience in use of and/or management of information and database systems.
* Knowledge and understanding of relevant State and Commonwealth legislation pertaining to the rights of people living with disability.
Qualifications:
* Completion of a degree without subsequent relevant work experience;
* Or completion of an associate diploma and at least one year of subsequent relevant work experience;
* Or an equivalent combination of relevant experience and/or education/training.
Benefits:
Swinburne University of Technology is dedicated to creating a welcoming and open learning and work environment that embraces diversity, promotes inclusion, ensures fair access to opportunities, and actively opposes bullying, discrimination, sexual harm, victimisation, and vilification.