Medical Secretary (full time role)
East Melbourne location
Monday to Friday, 9am – 5pm
Position available immediately
Friendly, inclusive team
We are a growing specialist medical practice and are looking to add a new member to our current team. This is a full-time role based in East Melbourne with excellent access to public transport. Parking can be provided to those who prefer to drive.
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About the Role
As a key member of our administrative team, you will provide high-level secretarial and administrative support to our specialist plastic surgeon. You will play a central role in the smooth and professional operation of the practice, contributing to a high standard of care for our patients.
Key Responsibilities:
* Providing secretarial support to specialist plastic surgeon
* Managing patient appointments and specialist diary
* Scheduling and coordinating theatre booking and liaison with anaesthetists, surgical assistants, hospitals and patients
* Coordinating and managing consulting lists
* Handling patient quotes, billing and health fund claims
* Liaising with patients and managing enquiries
* Performing general reception and office administration duties
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What We're Looking For
To thrive in this role, you will be professional, proactive, and highly organised, with the ability to work independently and as part of a close-knit team.
Essential Skills and Experience:
* Previous experience in a secretarial or office administration role (medical/healthcare experience highly regarded)
* Knowledge and experience with Gentu software highly advantageous
* Strong understanding of Medicare and private health insurance claims
* Excellent computer and typing skills
* Strong communication and interpersonal skills
* A professional and ethical approach to work
* High attention to detail
* Exceptional time management and the ability to prioritise tasks
* Discretion and confidentiality in all aspects of work
* Adaptability and willingness to contribute to ongoing process improvements
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Why Join Us?
* Work in a modern, well-equipped practice with supportive colleagues
* Be part of a collaborative and respectful team culture
* Enjoy a stable, full-time position with regular hours and no weekend work
If you are an experienced medical secretary or administrator looking to join a welcoming and professional team, we would love to hear from you.