Warehouse Operations Specialist
We are seeking a skilled and detail-oriented individual to support the day-to-day operations of our busy warehouse environment. This role will play a critical part in ensuring efficient communication across departments, maintaining high standards of customer service and warehouse organisation.
Main Responsibilities
* Sustain the smooth operation of warehouse processes and procedures
* Provide exceptional customer service to clients through effective communication in English and Mandarin
* Coordinate inbound and outbound shipments, as well as assist with dispatch scheduling
* Maintain a collaborative relationship between warehouse, customer service, and transport teams to guarantee accurate and timely order fulfilment
* Ensure the upkeep of a clean, safe, and well-organised warehouse facility
* Monitor inventory levels and participate in stock control and reporting
* Accurately update warehouse management systems and maintain documentation
* Comply with workplace safety and company policies
Key Requirements
* Experience in a 3PL or logistics warehouse environment (not essential)
* Strong communication skills in English; Mandarin language proficiency preferred
* Excellent customer service and coordination skills
* Proficiency in Microsoft Office (especially Excel) and familiarity with WMS platforms
* Ability to work effectively in a fast-paced and team-oriented environment
* Good attention to detail and organisational skills
* Ability to multitask and manage competing priorities
* Bachelor's degree obtained in Australia preferred
About The Role
This position offers an excellent opportunity for individuals who thrive in dynamic environments and are passionate about delivering exceptional results. If you possess strong communication skills, a keen eye for detail, and a proactive approach, we encourage you to apply for this challenging and rewarding role.