Administration Officer – Psychiatric Triage Service & Casey Community Services Manager
Monash Health is Victoria's largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south‑eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people's homes.
About the Role
We are seeking an experienced Administration Officer to provide high‑level administrative and clerical support to the Psychiatric Triage Service (PTS) and the Casey Community Services Manager. This role is integral to ensuring efficient service delivery and exceptional patient care.
* Coordinating meetings, appointments, and venue bookings
* Delivering customer‑focused service to patients, families, and stakeholders
* Supporting clinical staff in a fast‑paced, team‑based environment
This is a full‑time position (Monday–Friday) and may involve travel across sites.
About You
You will bring:
* Minimum 2 years' administrative experience (healthcare or mental health preferred)
* Strong knowledge of medical terminology and relevant legislation
* Proficiency in Microsoft Office and familiarity with systems such as CISCO, HEAT, CMI, iPM, IPROC, BEIMS
* Excellent communication, organisational, and time‑management skills
* Ability to adapt to changing priorities and work collaboratively
What We Offer
* Ongoing professional development and career growth opportunities
* Supportive, values‑driven team environment within Victoria's largest public health service
For a confidential discussion and to explore the opportunity further, please contact Kelly Isle, Community Services Manager – Casey at 0405 494 ***.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace, and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five I Care values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the 'Application Guide'. Applications will be screened upon receipt and selection activity may commence prior to the closing date.
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