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Administration officer

Melbourne
Healthscope Hospitals
Administration Employee
Posted: 24 June
Offer description

Are you looking for a rewarding career that allows you to combine your professional skills and passion for delivering excellent customer service?

Our Patient Services Team has several vacancies for enthusiastic and motivated individuals to work alongside our administration staff in supporting the hospital's Admissions and Reception.

As an Administration Officer, your responsibilities will include:

- Performing a broad range of administrative duties including answering and redirecting calls, organizing appointments, and preparing admission paperwork.
- Conducting follow-up requests and making reminder calls for visits.
- Maintaining accurate record management systems, including preparation of medical records.
- Performing Health Fund Checks as required.
- Managing the collection of excesses/co-payments.
- Coordinating with staff from other departments.
- Completing clerical tasks such as data entry.

As one of the largest private rehabilitation facilities in Australia, The Victorian Rehabilitation Centre is known for high-quality, patient-focused care across various rehabilitation specialties. The centre offers a friendly and supportive environment with a multi-disciplinary team servicing inpatient and outpatient programs.

Why Healthscope?

Joining Healthscope means becoming part of our Community of Care. Our people are at the heart of our organisation, making a difference every day in patients' lives. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by a central Support Office to deliver exceptional care to our communities.

- Flexibility to work across one or multiple hospitals in our network.
- Discounted health insurance (non-casuals only).
- Ongoing professional development, education, and support to encourage growth.

We pride ourselves on working with talented, passionate, and caring individuals to ensure our patients receive the highest quality care and experience.

Come and make a difference in our patients' lives.

Selection Criteria:

- Excellent interpersonal and communication skills.
- Highly developed organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Strong attention to detail.
- Experience in MS Office (Outlook, Word, and Excel).
- Ability to work independently and within a team.
- Availability to work Monday to Sunday.
- WebPas hospital system experience (desired).

Application closing date: 17th July 2025.

To apply: Please click on the 'Apply' button below to access our online application form. Include a cover letter and CV, along with contact details for two professional referees.

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