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Administration officer

Melbourne
Healthscope
Administration Employee
Posted: 14 September
Offer description

Are you looking for a rewarding career that allows you to combine your professional skills and passion for delivering excellent customer service?

Our Patient Services Team has several vacancies for enthusiastic and motivated individuals to work alongside our administration staff in supporting the hospital's Admissions and Reception.

As an Administration Officer, your responsibilities will include:

* Perform a broad range of administrative duties including:

· Answering and redirecting calls

· Organising appointments and preparing admission paperwork

· Conducting follow-up requests and making reminder calls for visits

* Maintaining accurate and effective record management systems, including preparation of medical records
* Performing Health Fund Checks as required
* Managing the collection of excesses/co-payments
* Coordinating with staff from other departments
* Completing other clerical tasks such as data entry

Ringwood Private Hospital, one of the leading cancer hospitals in Melbourne's outer east, provides high-quality care for patients from diagnosis through treatment and end-of-life care.

The hospital treats patients across various specialties and offers a wide range of medical and surgical services using contemporary equipment in state-of-the-art theatre settings.

With a focus on comprehensive healthcare, Ringwood Private Hospital provides coordinated cancer support services delivered by a dedicated clinical team.

Selection Criteria:

* Excellent interpersonal and communication skills
* Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
* Strong attention to detail
* Experience with MS Office (Outlook, Word, Excel)
* Ability to work independently and as part of a team
* Flexibility to work various shifts, including early, late, and weekend shifts
* WebPas hospital system experience (desired)

Why Healthscope?

Joining Healthscope means becoming part of our Community of Care. Our people are at the heart of our organisation, making a difference in the lives of patients and their families every day. We work together to create positive, memorable experiences alongside our high-quality care.

As Australia's only national private hospital operator and healthcare provider, with 42 sites supported by our central Support Office, we enable our hospitals to deliver exceptional community healthcare. Healthscope offers opportunities for professional growth, flexibility to work across multiple hospitals, and encourages continuous development and education.

We pride ourselves on working with talented, passionate, and caring individuals to ensure our patients receive the highest quality care and experience during their stay.

While our hospital network is extensive, we are a family that supports, shares, celebrates, and faces challenges together.

Come and make a difference in our patients' lives.

To Apply: Please click on the 'Apply' button below to access our online application form. Include a cover letter and CV, along with the contact details of two professional referees.


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